Pool Cleaner & Pool Equipment Repairs in Brisbane North

Northside customers can bring portable pool cleaners to our Eagle Farm workshop or book a pick-up. Include your model and the symptoms so we can assess cleaning, movement and power-supply faults.

Approximate drive time to Eagle Farm: about 10–25 min.

Suburbs we service in Brisbane North

Ascot, Hamilton, Clayfield, Nundah, Wavell Heights, Chermside, Aspley, Albany Creek, Bracken Ridge, Sandgate.

Prime service area: within 50km of Eagle Farm. We also service all of South East Queensland via courier.

Arranging your assessment

For intermittent faults, note when the cleaner stops and any lights on its power supply. Ask which accessories to include before bringing your unit to Eagle Farm.

Workshop & drop-off: Unit 2/109 Holt St, Eagle Farm QLD 4009. Monday to Friday, 7am–4pm (closed weekends and public holidays).

How it works

  1. Drop off at our Eagle Farm workshop Mon–Fri 7am–4pm, or book a pick-up.
  2. Pick-up and drop-off: available in our local area for $40. Further away, we arrange courier freight from anywhere in Queensland, from $20–$50 depending on location. We'll confirm the exact courier cost when you book.
  3. Assessment/quote fee: $50, which comes off the cost of the repair if you go ahead.
  4. We send your quote within 48 hours of receiving your cleaner or equipment.
  5. Quotes are sent through Xero. You accept the quote online before we start any work.
  6. Repairs are completed 2–4 business days after you accept the quote (subject to parts availability).
  7. Every repaired cleaner is tank tested before it's returned.
  8. When the repair is done we send a Xero invoice. Payment is due before collection or courier return.
  9. If you decline the quote, you pay only the $50 assessment fee and we can return the unit to you or dispose of it for you.
  10. Warranty: 12 months on non-consumable parts and labour for the same fault. Consumable parts are not covered.

We'll email you your quote and photo updates of the fault.

Pool cleaner and equipment services

Frequently asked questions

How far is Brisbane North from your workshop?

Approximate drive time to our Eagle Farm workshop: about 10–25 min. Unit 2/109 Holt St, Eagle Farm QLD 4009. Monday to Friday, 7am–4pm (closed weekends and public holidays).

How much is the assessment and quote?

Assessment/quote fee: $50, which comes off the cost of the repair if you go ahead.

When will I receive my quote and how do I accept it?

We send your quote within 48 hours of receiving your cleaner or equipment. Quotes are sent through Xero. You accept the quote online before we start any work.

How long does a repair take?

Repairs are completed 2–4 business days after you accept the quote (subject to parts availability).

Do you offer pick-up, drop-off and courier freight?

Drop off at our Eagle Farm workshop Mon–Fri 7am–4pm, or book a pick-up. Pick-up and drop-off: available in our local area for $40. Further away, we arrange courier freight from anywhere in Queensland, from $20–$50 depending on location. We'll confirm the exact courier cost when you book.

Is every repaired cleaner tank tested?

Every repaired cleaner is tank tested before it's returned.

When do I pay for the repair?

When the repair is done we send a Xero invoice. Payment is due before collection or courier return.

What happens if I decline the quote?

If you decline the quote, you pay only the $50 assessment fee and we can return the unit to you or dispose of it for you.

What warranty covers my repair?

12 months on non-consumable parts and labour for the same fault. Consumable parts are not covered.

How will I receive repair updates?

We'll email you your quote and photo updates of the fault.

Should I repair my equipment or replace it?

The decision depends on age, condition, parts availability and the quoted repair cost. An assessment helps compare a repair with a compatible replacement.

What should I include with my booking?

Include your email, brand, exact model, fault description and any error message. Ask whether accessories or the power supply are needed. Confirm arrangements before sending fixed equipment.

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