Workshop & on-site services
Pool Equipment Sales & Installation Brisbane
Brisbane Pool Robotics supplies and installs pool equipment for Brisbane and surrounds. We help match pumps, heaters, chlorinators, filters, automation and robotic cleaners to the pool and existing equipment. Tell us what you have now and what you want to improve before choosing a replacement.
Updated 12 November 2026
Common faults and service enquiries
These symptoms help describe what is happening, but they are not a diagnosis. Tell us when the issue started and whether it is constant or intermittent. An assessment is needed before deciding which parts or work are required.
- Equipment no longer meeting the pool’s requirements
- Replacement needed after a repair assessment
- Poor circulation or filtration performance
- Heating or sanitation equipment needing an upgrade
- Controls not coordinating equipment as expected
- Robotic cleaner unsuitable for the pool or debris load
Brands and models we work on
Dolphin (Maytronics), Zodiac, AstralPool, Hayward, Madimack and Robo-Tek. The published shop pages show our product range and any displayed prices or availability notices.
Visit our Brisbane workshop
Unit 2, 109 Holt St, Eagle Farm QLD 4009, Australia
Monday–Friday: 7am–4pm. Saturdays: by appointment.
Workshop location and directionsPool pumps and filters
A replacement pump needs to suit the filtration system, pipework and required circulation. A larger pump is not automatically better. Share the existing pump and filter labels, the symptoms and the equipment connected to the same plumbing circuit.
Sand, glass-media and cartridge filtration have different maintenance requirements. If water clarity is poor, consider the filter, circulation and water balance together. Our filter repairs and replacements page explains which observations to include before arranging an assessment.
Heaters, chlorinators and automation
A heater selection starts with pool size, use and heat loss. A chlorinator needs to suit the pool and the way water is managed. Equipment labels and photos of the current installation help identify compatibility questions before ordering replacement equipment.
Automation such as Astral Connect 10 and Halo needs to work with the connected equipment, not just a phone app. Describe what should happen and what currently happens when a schedule or setting changes. Our equipment repairs page covers control, chlorinator and heater enquiries.
Robotic pool cleaner replacement
Compare the cleaner with your pool’s floor, walls, waterline, debris and storage arrangements. Corded and cordless options suit different preferences. Product pages describe the model and indicate whether it is available for purchase or requires an enquiry.
Keep the model information from your old cleaner if replacement follows an assessment. Our Dolphin repair page links to the wider repair service and the shop, so you can compare the quoted work with the available replacement range without relying on a generic recommendation.
How a repair booking works
- Book in. Submit your contact details, suburb, equipment model and fault. Choose workshop drop-off or request pick-up. For fixed equipment, confirm on-site arrangements first.
- Assessment. The team investigates the reported issue and checks the equipment. [PLACEHOLDER — confirm assessment fee and whether photo updates are provided].
- Quote. Review the proposed repair before it proceeds. [PLACEHOLDER — confirm whether quotes are issued through Xero].
- Repair and checks. Approved work is completed and the relevant operating checks are explained. [PLACEHOLDER — confirm tank testing on every robotic cleaner repair].
- Collect or arrange return. Confirm collection or freight with the workshop. [PLACEHOLDER — confirmed repair return-shipping charge; the $25 in the brief is not yet confirmed].
[PLACEHOLDER — Track My Repair portal URL]. For a repair update, contact the workshop about your repair. The shop’s order tracking page tracks purchases, not repair jobs.
Local advice and pricing
Our Eagle Farm workshop gives Brisbane pool owners a local contact for equipment questions, repairs and replacement advice. A useful recommendation considers the fault, equipment condition and compatibility. We do not use a generic “from” repair price to predict the cost of an unassessed job.
[PLACEHOLDER — assessment fee, repair warranty and any confirmed minimum service charge]. Ask which charges apply before arranging freight or an on-site visit. Shop product prices and delivery charges are separate from repair quotes.
Frequently asked questions
How long does a repair take?
Timing depends on the fault, assessment and parts availability. Ask for an expected completion date after your equipment has been assessed; there is no guaranteed turnaround for every repair.
Will I receive a quote before repair work starts?
Repair work is quoted before it proceeds. Describe the symptoms when booking so the workshop can assess the equipment and explain the proposed work.
Do you offer pick-up or workshop drop-off?
Both pick-up requests and workshop drop-off bookings are available. Provide your suburb and postcode so the team can confirm availability, arrangements and any freight charges.
Should I repair my equipment or replace it?
The decision depends on age, condition, parts availability and the quoted repair cost. An assessment helps compare a repair with a compatible replacement without assuming that either is always better.
What should I bring or include with my booking?
Include the brand, exact model, fault description and any error message. Ask whether the workshop needs accessories or the power supply before bringing them in. Do not send fixed pool equipment without confirming arrangements.
Is repair warranty included?
[PLACEHOLDER — confirmed repair warranty terms, exclusions and duration]. Ask the workshop for the warranty that applies to the quoted work and parts.